Patients need to be better able to compare performance of hospitals and doctors
The private healthcare market must make a commitment to transparency, the national director for patients and information on the NHS Commissioning Board has urged.
Speaking at the Association of Medical Insurance Intermediaries (AMII) Private Healthcare Summit today, Tim Kelsey stressed the importance of patients being able to easily compare different providers, as highlighted by the Office of Fair Trading's review of the private healthcare sector.
He said the issue of transparency was equally important for public healthcare services, pointing to the recent commitment made by the government for all patients to have the right to access their medical records online by the end of this parliament.
Kelsey said: "I am convinced that if you give people access to their own records it will encourage them to take greater ownership of their own health, and improve the service itself."
He added that in the same way the banking industry has used online banking to "pass on data to consumers so they can do some of the administrative work", the healthcare industry must "pull of the same trick" to reduce administrative resourcing costs.
Look out for a full report from the summit in the August issue of Health Insurance