Universal Provident adds support services to group PMI plan

Employees given access to counselling and helplines

Universal Provident has added a series of counselling and other support services to its group private medical insurance (PMI) plan, Choices Corporate, at minimal extra cost.

It has added two new modules to the plan: an Employee Assistance Programme (EAP) and Support+.

EAP offers a helpline which provides information, counselling and assistance on a range of issues including debt, stress, elderly care and consumer rights.

Employees are also able to claim up to six face-to-face counselling sessions under the module, which is available at a price of 49p per month, per member.

Universal Provident says EAP is designed to assist in the identification and resolution of employees’ concerns which may affect their performance at work.

Meanwhile, Support+ is a confidential and independent care advisory service provided by qualified and experienced nurses. It also costs 49p per month, per member.

Dale Tranter, assistant group underwriting manager at Universal Protect, said that EAP gives employees all the expert help and support they might need, leaving management free to focus on business issues, while it should also help tackle two major employee health problems, anxiety and depression.

He said: “Meanwhile, in cases involving major illnesses such as cancer or stroke, Support+ may help the member – or his/her family – to talk to someone with specialist knowledge of the condition and how it affects their life.

“Seriously ill people have so many questions and often feel during consultations that they have too little time or forget to ask the vital question that may worry them until the next time they see their consultant.”

Tranter added: “We believe these competitively priced enhancements, together with an already strong product, add up to a proposition that increasing numbers of advisers will want to recommend to the clients.”

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