Psychiatric conditions most common claim for Aviva income protection

Insurer publishes further details of IP claims data

Psychiatric conditions were the most common reason for income protection (IP) claims paid by Aviva last year, the firm has revealed.

Earlier this year Health Insurance revealed that Aviva had 91% of IP claims in 2011.

And today the provider has published further details of its consumer IP claims, showing that it paid claims to a total value of £29.5m last year.

Psychiatric conditions accounted for 28% of paid claims, while 21% of claims were for orthopaedic conditions, and the third most common condition claimed for is neurological, with 18% of claimants unable to work for this reason.

Of the claims relating to psychiatric conditions, 28% were for moderate depression, while 15% were for anxiety and 12% for stress.

The average age for the start of a claim is 44 years, and 45% of those currently receiving benefit have been in claim for over 10 years.

Will Kentish, head of IP at Aviva UK Health, said the firm hopes to help customers understand the importance of the product by releasing the data.

He said: “The figures show just how young the typical age can be for loss of income due to injury or illness, and just how long this can last.

“As the Government’s changes in Employment Support Allowance take effect, we’d encourage people to consider how they can ensure a regular income for as long as they would need, if they were prevented or restricted from working due to illness or injury.”

Aviva said it is working with the industry to agree a consistent approach to reporting IP claims statistics.

Until it shared its claims data with Health Insurance in January, Aviva had not shared IP claims paid statistics with the media and was one of the larger insurers which had come under criticism for not doing so.

Providers have in the past argued that there is no “industry standard” methodology used to come up with the figures, unlike for critical illness data.

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