Dental costs 'unclear' to patients

Patients say prices are not clearly displayed or explained

Dental patients are not being provided with easily accessible and transparent information on treatment costs, according to Simplyhealth’s Annual Dental Survey.

The poll of 11,785 British adults found that 48% of those who visit the dentist say prices are not clearly displayed or explained by their dentist, while only 27% said that during their check-ups they have been given a written treatment plan that included charges.  

Furthermore, 54% of those asked said they are concerned that they won't be able to afford dental care in the future.

James Glover, spokesperson for Simplyhealth, said: "It is important that patients understand the dental treatment they are being advised to have and the costs involved if they are to value the care they receive. Patients should ask plenty of questions so they are involved and able to make informed decisions about their dental health.”

He said that a lack of information around cost may explain why 36% of those surveyed said they do not believe the dentist is good value for money.

Glover added: “Although health cash plans and dental plans can help people budget for their appointments it is clear that more could be done to ensure patients fully understand the care they receive."

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